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  • Why Pay For Bells And Whistles When Near-shoring? Just Pay For What You Need!

    • August 26, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Nearshore call Centers, Opinions, Reduce labor cost, Technology
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  • Most People See The Value Of Agents In Jamaica But They Can’t Get Past The Challenges

    • July 16, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Opinions
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  • You Have Three options… Which One Is Going To Be Easier For You?

    • May 28, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Jamaica, Latest Post, Law Firms
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  • Have you missed what I have been saying?

    • May 21, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Opinions
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  • Debt Collector Wages On The Rise In US While They Stay Constant In The Caribbean

    • March 27, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • My Thoughts From The 2019 RMAI Conference

    • February 12, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • Collections Is People Based, Don’t You Need The Best People

    • December 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Innovation, International, Jamaica, Latest Post, Opinions, Training
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  • Change And Success Are A Muscle, You Must Exercise Them

    • December 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Nearshore call Centers, Opinions
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  • Lighthouse Consulting Introduces Margin Consulting, Let Us Increase Your Profit Margins

    • December 5, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Jamaica, Nearshore call Centers, Reduce labor cost, Training, Uncategorized
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  • It Takes A Lean Dog For The Long Chase

    • October 22, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Opinions, Reduce labor cost, Technology, Training
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