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  • Why Did I Move To Jamaica To Set Up Collections Call Centers For My Clients?

    • October 4, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Opinions, Training
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  • I Am Proposing That You REPLACE Your Current Staff, CRAZY HUH!

    • October 4, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • You Don’t Try To Teach A Pig To Sing Because It Doesn’t Work And The Pig Doesn’t Like It. | Judge Judy 2018

    • August 7, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Law Firms, Opinions, Training, Uncategorized
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  • How do you integrate your multichannel debt collection strategies with your staffs outbound calls?

    • July 19, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Technology, Training, Uncategorized
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  • How to Hire and Retain Qualified Collectors

    • July 2, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Latest Post, Law Firms, Reduce labor cost, Training, Uncategorized
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  • How do you stop a debtor from the natural instinct of flight when things get tough?

    • May 17, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Nearshore call Centers, Opinions, Training
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  • “The less you pay upfront the better service you will receive on the backend”

    • April 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Latest Post, Opinions, video
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  • The More Currencies You Allow Someone To Pay You In, The More Likely You Are To Get Paid

    • April 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Economics, International, Jamaica, Opinions, Reduce labor cost, Training, Uncategorized
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  • Lighthouse Consulting Announces It’s Senior Project Manager Garfield McGhie

    • March 20, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Nearshore call Centers, Uncategorized
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  • Are You Paying Too Much To Collect Your Money? Are you paying for stuff you don’t use?

    • March 11, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Nearshore call Centers, Opinions, Reduce labor cost, Technology, Training
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