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  • Why Pay For Bells And Whistles When Near-shoring? Just Pay For What You Need!

    • August 26, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Nearshore call Centers, Opinions, Reduce labor cost, Technology
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  • Your In-house Training Has Gone Stale

    • June 27, 2019
    • Posted by: Phillip W. Duff
    • Categories: Buyers, International, Jamaica, Latest Post, Opinions
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  • How Much Do You Know About Near Shore Staffing? What Questions Do You Have For Me?

    • May 28, 2019
    • Posted by: Phillip W. Duff
    • Categories: Buyers, Opinions
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  • You Have Three options… Which One Is Going To Be Easier For You?

    • May 28, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Jamaica, Latest Post, Law Firms
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  • Debt Collector Wages On The Rise In US While They Stay Constant In The Caribbean

    • March 27, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • How to Hire and Retain Qualified Collectors

    • July 2, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Latest Post, Law Firms, Reduce labor cost, Training, Uncategorized
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  • “The less you pay upfront the better service you will receive on the backend”

    • April 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Latest Post, Opinions, video
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  • How do you integrate your multichannel debt collection strategies with your staffs outbound calls?

    • December 20, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, International, Jamaica, Latest Post, Nearshore call Centers, Opinions, Training
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  • Lighthouse Consulting Announces “Contingency Based Consulting For The Debt Collection Industry”

    • November 12, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Interviews, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Technology, Training
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  • Do You Need A Better Solution To Your Labor Issues?

    • October 1, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Interviews, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Technology, Training
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