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  • Lighthouse Consulting’s Jamaican Call Centres Provide Disaster Assistance To Hurricane Stricken Collection Agencies in the USA

    • September 11, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Nearshore call Centers, Opinions, Reduce labor cost, Uncategorized
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  • My Life In Jamaica Continues

    • September 8, 2017
    • Posted by: Phillip W. Duff
    • Category: Jamaica
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  • If Your Afraid Of Getting A Bad Apple Don’t Go To The Barrel Go Directly To The Tree

    • August 13, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Opinions, Training, Uncategorized
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  • Anatomy Of A Call Centre Worker In Jamaica

    • August 5, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Latest Post, Nearshore call Centers, Opinions, Training
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  • Three Top Trends In Debt Collection Contacts

    • July 30, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Compliance, Jamaica, Opinions, Training
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  • Problems with hiring quality staff? This works like crazy!

    • July 17, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Jamaica, Marketing, Nearshore call Centers, Opinions, Technology, Training
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  • My Life In Jamaica And The Heat Of Summer

    • July 15, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Training
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