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  • How My Clients Bridge the Strategy-Execution Gap

    • December 4, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Compliance, Latest Post, Law Firms, Opinions, Technology, Training
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  • Is Your Company Really Set Up to Support Your Collection Strategies?

    • December 4, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Compliance, Latest Post, Law Firms, Opinions, Security, Technology, Training
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  • Lighthouse Consulting Announces “Contingency Based Consulting For The Debt Collection Industry”

    • November 12, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Interviews, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Technology, Training
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  • Do You Need A Better Solution To Your Labor Issues?

    • October 1, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Interviews, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Technology, Training
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  • How Do You Pick Out The Great Negotiators In Your Staff? By Their Personality Traits Of Course.

    • August 14, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Latest Post, Marketing, Opinions, Training, Uncategorized
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  • Anatomy Of A Call Centre Worker In Jamaica

    • August 5, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Jamaica, Latest Post, Nearshore call Centers, Opinions, Training
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  • It’s Good To Be Crazy, It Opens Up So Many More Options

    • July 24, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Compliance, Latest Post, Law Firms, Opinions, Technology, Uncategorized
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  • My Life In Jamaica And The Heat Of Summer

    • July 15, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Jamaica, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Training
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  • Where’s the elephant hiding in your business?

    • July 10, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Latest Post, Nearshore call Centers, Opinions, Reduce labor cost, Training
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  • Silence Is Golden And Duct Tape Is Silver

    • June 15, 2017
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Buyers, Compliance, Latest Post, Opinions, Training
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