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  • Nearshore Works You Just Need The Right Partner, Lighthouse Consulting Jamaica

    • March 27, 2019
    • Posted by: Phillip W. Duff
    • Categories: Business plans, Jamaica, Law Firms, Opinions, Reduce labor cost
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  • My Thoughts From The 2019 RMAI Conference

    • February 12, 2019
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • When do you think you’ll be looking to add Nearshore agents?

    • December 18, 2018
    • Posted by: Phillip W. Duff
    • Categories: Business plans, Finance & accounting, International, Jamaica, Latest Post, Opinions, Reduce labor cost, video
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  • Collections Is People Based, Don’t You Need The Best People

    • December 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Innovation, International, Jamaica, Latest Post, Opinions, Training
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  • Change And Success Are A Muscle, You Must Exercise Them

    • December 6, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Nearshore call Centers, Opinions
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  • It Takes A Lean Dog For The Long Chase

    • October 22, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Opinions, Reduce labor cost, Technology, Training
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  • Why Did I Move To Jamaica To Set Up Collections Call Centers For My Clients?

    • October 4, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Opinions, Training
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  • I Am Proposing That You REPLACE Your Current Staff, CRAZY HUH!

    • October 4, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Nearshore call Centers, Opinions
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  • You Don’t Try To Teach A Pig To Sing Because It Doesn’t Work And The Pig Doesn’t Like It. | Judge Judy 2018

    • August 7, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, Business plans, International, Jamaica, Latest Post, Law Firms, Opinions, Training, Uncategorized
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  • How do you stop a debtor from the natural instinct of flight when things get tough?

    • May 17, 2018
    • Posted by: Phillip W. Duff
    • Categories: Agencies, International, Jamaica, Latest Post, Nearshore call Centers, Opinions, Training
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