Training
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I Wish I Knew How To ———
- October 24, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Compliance, Law Firms, Opinions, Training
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The one thing you can’t afford to do in todays environment .
- October 3, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Opinions, Technology, Training
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The 3 Most Ask Questions About Agents in Jamaica
- October 2, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Latest Post, Nearshore call Centers, Regulations, Technology, Training
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The ONE reason you can’t lose with a Jamaican BPO
- September 22, 2016
- Posted by: Phillip W. Duff
- Categories: Nearshore call Centers, Opinions, Technology, Training, Uncategorized
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“¡Me pica qué, me rasca aquí! Translated “It itches me here, but you are scratching me there.”
- August 9, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Compliance, Interviews, Law Firms, Marketing, Opinions, Security, Technology, Training
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Do Not Utter The “F” Word
- August 9, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Compliance, Latest Post, Opinions, Training
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My Recap of the Denver ACA Conference 2016 and Comic Con 2016
- June 22, 2016
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Compliance, Law Firms, Marketing, Opinions, Regulations, Technology, Training
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How are you dialing consumers today? Whats your risk level?
- September 22, 2015
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Compliance, Law Firms, Opinions, Technology, Training, Uncategorized
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How to rebuild your office culture in three steps.
- November 6, 2014
- Posted by: Phillip W. Duff
- Categories: Compliance, Law Firms, Marketing, Opinions, Training
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Do you have a culture of accountability, clear purpose and the pursuit of profits?
- January 25, 2014
- Posted by: Phillip W. Duff
- Categories: Agencies, Buyers, Law Firms, Training